Customer Portal QA and Testing Services

Features

  • Pre-launch and post-launch services
  • Independent third party validation to help with regulatory requirements
  • In-depth experience with the world’s top consumer facing websites
  • Web services API testing

Benefits

  • Ensure that your customer’s first impression of their energy data is a positive one
  • Ensure that development partners have a positive experience using your API
  • Onshore testing at a competitive price

Your customers’ first exposure to their energy usage data through your portal may well form their opinion of the Smart Grid. It is critical that you get it right from the beginning. QualityLogic tests some of the world’s most popular consumer websites, and we also offer testing products and services for Smart Grid protocols. This unique blend of experience makes QualityLogic your best choice to ensure that your customer-facing web portal and developer APIs are of the highest quality and create a positive customer experience.

QualityLogic combines in-depth knowledge of Internet and smart grid technologies with extensive testing expertise to bring you the best solution to meet your quality goals, budget and schedule. Our skilled QA engineers and testers provide a high level of expertise at costs that are competitive with off-shore facilities, but without the language, time and security issues.

Green ButtonWhether you’re implementing a customer-facing web portal or an API for key development partners, QualityLogic can help you assure its quality. If you are issuing an RFP to have your portal developed externally, we can help develop your quality plan. As details of the new “Green Button” initiative unfold, we can help you meet its requirements.

Customer Portal QA & Testing

Our standardized methodology focuses on:

  • Function
  • Usability
  • Cross Browser Compatibility
  • Security
  • Competitive Assessment
  • Automation
  • Load
  • Surveillance

The process includes development of a formal test specification documenting each test scenario, execution of the test scenarios, documentation of any failures, and regression testing as needed. Test results are always confidential, but our world-class test reports are can be published to key stakeholders if you choose.

Web Services API Testing

If your development plans include an API accessible over the Internet via web services, QualityLogic can assist you in thoroughly testing its functionality and performance. QualityLogic’s API testing methodology includes specification review, development of test plans and test cases, a test framework, and test execution and reporting.

Content Monitoring of RIA

If your portal includes a Rich Internet Application (RIA) with content feeds from external sources, QualityLogic can help with ongoing monitoring of this content to ensure the feed is up and that the appropriate content is being delivered.

Web Technology Expertise

QualityLogic test engineers and technicians have in-depth knowledge across a wide spectrum of web-related technologies. This knowledge provides us with insights into how to most effectively design test scenarios for your web site or web-related technology.

Contact us, request a quote, or download a brochure for more information

Testing Solutions