Protect
your investment and ensure that your QualityLogic Test Tools are always up to date
with a QualityLogic Support Contract. All QualityLogic Test Tools software is covered
by a 90-day free technical support plan. To supplement this, we offer
one- and two-year software support contracts. QualityLogic Test Tools hardware comes
standard with a one year warranty, which may be supplemented by a one-year
extended warranty contract.
Here's what the service contracts provide:
- Phone and e-mail access to QualityLogics customer support department
for product issues
- Product support utilizing NetMeeting.
- Discounted pricing for:
- Product upgrades
- Support contracts for additional products or multiple copies of
the same product
- Hardware warranty contracts
- Direct shipments for any product fixes, instead of just notifications
- Immediate replacement of lost or defective disks or manuals
- Access to two on-line training courses during the contract
Support Contracts are available for the following Genoa
Test Tools:
| Software Support |
Extended Hardware Warranty |
| DataProbe Kit |
DataTrap |
| FaxLab 6.0 Kit |
PageSense Sensing Unit |
| FaxExpert 1.12 |
|
| PageSense |
|
| Application Test Suites (ATS) |
|
| Application Test Suite-Intermediate
Files (ATS-IF) |
|
| Comprehensive Emulation Tests (CET) |
|
| Functional Test Suites (FTS) |
|
| QualityLogic XPS eXaminer |
|
| PDF InteropAnalyzer |
|
| TIFF InteropAnalyzer |
|
For more information and pricing, send an email to tools@qualitylogic.com or call (800) 436-6292 ext. 103 or (805) 531-9030 ext. 103. |