Warranty & Support Contracts

Hardware Extended Warranty

Hardware is covered by a one-year warranty, with a one-year extended warranty option. Extended hardware warranties are available for current versions of the PageSense Sensing Unit, DataTrap and ChannelTrap.

• View the Extended Hardware Warranty
• Buy Now
• Contact us for more info
• Call us at 800-436-6292, option 2 or 805-531-9030, option 2

Software Support Contracts

All QualityLogic test tools software is covered by a 60-day/3-hour free technical support plan. To supplement this, we offer several options ranging from hourly to 20 hours a year.

Software support contracts are available from QualityLogic’s storefront for current versions of the following test tools:

• OpenADR 2.0
• IEEE 2030.5 (SEP 2.0)
• Fax/Telecom Test Tools:
  • FaxLab
  • DataProbe
• Imaging Test Tools:
  • PageSense
  • Application Test Suites (ATS)
  • Application Test Suite-Intermediate Files (ATS-IF)
  • Comprehensive Evaluation Tests (CET)
  • Functional Test Suites (FTS)
  • PPML CFTS
  • XPS Color Test Suite
  • PDF InteropAnalyzer
  • TIFF InteropAnalyzer
  • TestJob Builder
  • TestJob Sender

The service contracts provide phone and e-mail access to QualityLogic’s customer support department for product issues.

View Support Contracts

IEEE 2030.5 (SEP 2.0), Fax/Telecom and Imaging

10-Hour/1-Year Software Support Contract
20-Hour/1-Year Software Support Contract

OpenADR 2.0

5-Hour/1-Year Software/Development Support Contract
10-Hour/1-Year Software/Development Support Contract
20-Hour/1-Year Software/Development Support Contract

• Buy Now
• Contact us for more info
• Call us at (208) 424-1905 for more information