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What AI Hasn’t Changed: Ten Quality Lessons from 50 Years in the Field

Jim Zuber's software quality lessons: a hex edit that crashed 20,000 disks, a printer that caught fire, & what each one means for testing AI.

Jim ZuberOct 3, 2026 · 17 min read

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Developer typing on a laptop that shows green CI/CD pipeline build and deploy succeeded logs in a busy office

Two developers reviewing code on a monitor against printed notes, with requirements on sticky notes behind them, illustrating a requirements ledger

Software developer reviewing code side by side on two monitors in a bright office.

Illustration of a traditional analog clock with Roman numerals partly blocking a glowing digital clock with motion lines, each showing a different time.

Hands using a refreshable braille display connected to a computer.

Hourglass with sand narrowing through its neck on a developer's desk, illustrating the AI testing bottleneck.

Software engineer studying a board of sticky notes while mapping out a test plan.

Pilot setting the autopilot in a cockpit, with nothing but haze visible through the windshield.

A hand flipping through rows of colorful 3.5-inch floppy disks packed into storage boxes.

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Knowledge Center

Featured

What AI Hasn’t Changed: Ten Quality Lessons from 50 Years in the Field

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What AI Hasn’t Changed: Ten Quality Lessons from 50 Years in the Field

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Subscribe to the State of AI QA

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