Printer & MFP Technical Support Contracts


Software Technical Support

QualityLogic offers 60 days/3 hours of free software technical support with each of our testing products, and offers optional 10- and 20-hour/one-year software support contracts.

60-Day/3-Hour Software Support
Starting on the day of shipment, you are eligible for full tech support and limited assistance with results analysis to explain how the product arrived at its result and what that result means in terms of the operation of the test target. This is included in the purchase price of the product, and this support ceases at the end of the 60-day period or 3-hours of technical support, whichever comes first.

Software Support Contracts
You may purchase the same service that was provided with the product for an additional 10 or 20 hours over the course of one year once the 60-day/3-hour support term has expired.

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Additional information


10 Hours/1 Year Software Support – Imaging Tools, 20 Hours/1 Year Software Support – Imaging Tools