QualityLogic Technical Support

Test Tools
Technical Support

Attention V.34 Fax Testing Tool Kit Owners!

You can now download a new ENGINE.ZIP file. Do not use this file for FaxLab, ChannelProbe, DataProbe or FaxExpert! This new V.34 facsimile engine may permit you to test V.34 fax devices that cannot be configured to answer on the first ring.

Instructions

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Attention
FaxTrap Owners!

QualityLogic has an update for FaxTrap firmware to resolve anomalies you may have experienced on busy networks. (NOTE: This upgrade is not required for the newer ChannelTrap product.)

Instructions

Ple ase fill out the form below for technical support questions. Fields in red, and marked with an asterisk (*) are required. A Technical Support Representative will respond by email within 24 to 48 hours. Thank you for choosing QualityLogic's Test Tools!

E-mail *
Mr. Ms Dr.
First Name *
Last Name *
Title *
Company *
Phone *
FAX
Address *
City *
State/Province *
Zip/Postal Code *
Country


With which product are you experiencing a problem?
	Version:

What type of device are you testing?

Please supply a detailed description of your problem:


Please tell us about your computer:
Manufacturer & model
CPU or processor
CPU speed
Installed memory
Operating System & Version
Is this computer networked?